ALLi runs a Partner Membership for approved self-publishing services.
When authors set out to self-publish, they can very quickly become overwhelmed by the choices on offer.
Some services are run by people who are knowledgeable, dedicated, helpful and fair; others are clueless, greedy, callous or manipulative.
In an unregulated marketplace, where the same service can cost $500 against $15,000, for pretty much the same thing, depending on where you shop; where useless services are sold at inflated prices; where one large operation with many imprints; where controversial practices dominate the information stream, how do you know who to trust?
Through our Watchdog Desk, Code of Standards and Approved Partner Membership our association answers that question, offering a trustworthy guide to the global self-publishing services sector.
ALLi’s Watchdog Desk and Approved Services
The Watchdog Desk is headed up by indie author John Doppler and supported by ALLi Directors Orna Ross and Philip Lynch, News Editor Dan Holloway. Partner Member services have been vetted by our Watchdog team and adhere to ALLi’s Code of Standards.
Partner Members can be individuals or organizations, and they range from huge companies like Amazon KDP and Apple iBooks to family businesses and individual freelance editors and designers. Many of these are writers themselves (dual membership of ALLi ensures they benefit from both Author and Partner privileges). Many more are otherwise embedded in the writing and publishing community.
Partner members who strive to give good service to authors are a valued member category in our alliance. Our aim is to connect indie authors with the best author services available and we do that in a variety of ways.
- Through the Searchable Partner Member Database in the member zone.
- Through our annual Partner Member Directory.
- Through #SelfPubServiceSaturday, where we highlight the most valuable services on our blog.
JOHN SAYS: “After a company or individual signs up as a Partner Member, our Watchdog desk begins an assessment process, to ensure its approach, customer service and pricing complies with ALLi guidelines.
If there are any questions or issues arising, we get in touch to discuss proposed adjustments to the service.
Should the service fail to satisfy the assessment process, for whatever reason, fees are refunded and membership reversed.
Self-publishing service companies applying to join our alliance are vetted against a range of criteria, including customer service and value for money, and the decision to confirm Partner Membership is based on many factors, depending on the type of service offered.
We rely on our own assessment, feedback from ALLi Advisors and the wider author community, Internet research and sometimes mystery shopping to make our evaluations.
- Do business practices comply with ALLi’s Code of Standards?
- Does the service have connections to businesses that fail to comply or have previously been denied Partner Membership?
- Are rates appropriate to service level, reach and reputation?
- Is the business presentation contemporary, professional and reflective of the service being offered. (Editors – is your copy scrupulously edited? Designers – does your website look good and work well?)
- Are there positive testimonials from credible author clients?
- Only services we believe are doing a good job for authors are admitted as Partner Members.”
If you have feedback about any ALLi Partner services, or any other self-publishing service, please email John:
Please contact John here, if you wish to discuss any aspect of your membership.
All communications are strictly confidential.